Privacy Policy
Welcome to Bubby, brought to you by Bee Nice Inc. We are committed to protecting your privacy and making sure you always feel safe, supported, and respected while using Bubby.
This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information.
Effective Date: April 29, 2025
1. Information We Collect
When you use Bubby, we may collect the following information:
- Your name
- Email address
- Phone number
- Age
- Relationship status
- Children and family information
- Life goals and personal focus areas
- Interaction preferences (how you’d like Bubby to support you)
- Notes and memories you share (birthdays, milestones, important events)
- Usage data (how often you interact, types of conversations)
- Limited technical data (such as cookies for login sessions and basic analytics)
2. How We Use Your Information
We use the information you share to:
- Personalize Bubby’s conversations to fit your life and needs
- Send helpful reminders, thoughtful messages, or important notifications
- Offer advice, encouragement, and companionship that feels truly personal
- Improve Bubby’s AI to better support you (while keeping your data safe)
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties.
Your data stays private and is used only to make Bubby better for you.
4. Hosting and Technology
Bubby is hosted securely using:
- Our own private servers
- Twilio (for messaging and calls)
- ElevenLabs (for voice technology)
We maintain strict security practices across all platforms to protect your information.
5. Managing or Deleting Your Information
You are in control of your data.
At any time, you can manage, update, or delete your information through your account portal on our website.
If you need help, you can always reach out to us directly at [email protected].
6. Age Requirements
Bubby is designed for users aged 18 and older.
We do not knowingly collect or store information from children under the age of 18.
7. Cookies and Tracking
We use cookies and local storage to:
- Keep you securely logged into your account
- Personalize your experience
- Measure website performance using Google Analytics
You can control or disable cookies through your browser settings at any time.
8. Payments
All subscription payments for Bubby are processed securely through Stripe.
We do not collect or store your full credit card information on our servers.
All purchases are final and non-refundable, so please review your subscription carefully before completing payment.
9. Contact Us
Have questions about your privacy?
Bubby (and our team) are here to help.
Contact us anytime at: [email protected]
10. Changes to This Privacy Policy
We may update this Privacy Policy as needed.
If we make significant changes, we’ll let you know through Bubby or by email so you’re always kept in the loop.
Thank you for trusting Bubby.
Your life, your memories, and your story are precious — and we’re honored to walk this journey with you.